Shipping policy

Shipping Policy

Last Updated: 06 August 2026

Thank you for shopping with RareOnline.store. We are committed to delivering your orders safely and on time. Please read our Shipping Policy below.

1. Order Processing

  • Orders are processed within 3–5 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During peak seasons or promotional sales, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times:

  • Kerala: 2–5 business days

  • Other States in India: 4–8 business days

  • Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer free shipping on selected products or promotional campaigns.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available), allowing you to track your shipment.

5. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.

6. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate when placing an order. RareOnline.store is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

7. Damaged or Missing Items

If your package arrives damaged, or if any item is missing:

  • Contact us within 48 hours of delivery.

  • Provide your Order ID along with clear photos of the package and product.

  • We will investigate the issue and arrange a replacement or refund, where applicable.

8. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Government restrictions or other events beyond our control

We appreciate your patience in such situations.

9. International Shipping

Currently, RareOnline.store ships only within India, unless otherwise stated on the website.

10. Contact Us

For any shipping-related questions or assistance, please contact us:

RareOnline.store
Phone: 7994252753
Email: rareonline27102000@gmail.com

We appreciate your trust in RareOnline.store and are committed to providing a smooth and reliable shopping experience.